[cowboy]

This is the final step of the DevOps Pipeline

OPERATE/Environment (80%)

• Notifications
• Recovery Logging

MONITOR/Infrastructure (100%)

• Feedback
• Data Collection
• Productivity

Customers are already telling you whether you’ve built the right thing – you just have to listen. Continuous feedback includes both the culture and processes to collect feedback regularly, and tools to drive insights from the feedback. Continuous feedback practices include collecting and reviewing NPS data, churn surveys, bug reports, support tickets, and even tweets