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IPB 3.4.x unable to save settings


rev.dennis

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I know this version is no longer supported and we are working on upgrading our applications to support IPB 4.  No emails are being sent out so trying to update from PHP to SMTP but anytime I click save it goes back to the original..  it doesn't save any settings.

I have also tried to update someones password and it won't let me.

I have tried to use Chrome and Safari, I have cleared all cookies and cache and tried and really just out of ideas.

We do not use friendly URLs (so no .htaccess file).....

It says Settings saved but nothing changes.. it reverts back to what it was.  Doesn't matter if its Email or SEO settings...  the system just will not allow anything new to be saved.

I tried to change my php setting from /var/cpanel/php/sessions/ea-php56 to /tmp thinking it might be an issue but no difference.

I look at the error log under admin directory and I see things like

[19-Jul-2019 15:37:50 UTC] PHP Warning:  session_start(): open(/var/cpanel/php/sessions/ea-php56/sess_p7ql10krrei9ak22fnvc9qtai1, O_RDWR) failed: No such file or directory (2) in /home/mirf/admin/applications_addon/ips/nexus/sources/support.php on line 1637
[19-Jul-2019 15:37:50 UTC] PHP Warning:  session_start(): open(/var/cpanel/php/sessions/ea-php56/sess_p7ql10krrei9ak22fnvc9qtai1, O_RDWR) failed: No such file or directory (2) in /home/mirf/admin/applications_addon/ips/nexus/sources/support.php on line 1640
[19-Jul-2019 15:37:50 UTC] PHP Warning:  Unknown: open(/var/cpanel/php/sessions/ea-php56/sess_p7ql10krrei9ak22fnvc9qtai1, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
[19-Jul-2019 15:37:50 UTC] PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/cpanel/php/sessions/ea-php56) in Unknown on line 0
[19-Jul-2019 15:49:38 UTC] PHP Warning:  session_start(): open(/var/cpanel/php/sessions/ea-php56/sess_p7ql10krrei9ak22fnvc9qtai1, O_RDWR) failed: No such file or directory (2) in /home/mirf/admin/applications_addon/ips/nexus/sources/support.php on line 1637
[19-Jul-2019 15:49:38 UTC] PHP Warning:  session_start(): open(/var/cpanel/php/sessions/ea-php56/sess_p7ql10krrei9ak22fnvc9qtai1, O_RDWR) failed: No such file or directory (2) in /home/mirf/admin/applications_addon/ips/nexus/sources/support.php on line 1640
[19-Jul-2019 15:49:38 UTC] PHP Warning:  Unknown: open(/var/cpanel/php/sessions/ea-php56/sess_p7ql10krrei9ak22fnvc9qtai1, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
[19-Jul-2019 15:49:38 UTC] PHP Warning:  Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/cpanel/php/sessions/ea-php56) in Unknown on line 0

Any ideas?

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I tried changing save to /tmp and no luck then I started to look at some of my other sites and most settings were same but memory and file upload sizes were different so I decided to just copy the php.ini from working site and paste to broken sites and they all started to work.

Working php.ini for me for IPB 3.4.x

; cPanel-generated php ini directives, do not edit
; Manual editing of this file may result in unexpected behavior.
; To make changes to this file, use the cPanel MultiPHP INI Editor (Home >> Software >> MultiPHP INI Editor)
; For more information, read our documentation (https://go.cpanel.net/EA4ModifyINI)

allow_url_fopen = Off
allow_url_include = Off
asp_tags = Off
display_errors = Off
enable_dl = Off
file_uploads = On
max_execution_time = 30
max_input_time = 60
max_input_vars = 1000
memory_limit = 128M
post_max_size = 80M
session.gc_maxlifetime = 1440
session.save_path = "/var/cpanel/php/sessions/ea-php56"
upload_max_filesize = 20M
zlib.output_compression = Off

Once this was pasted into each broken site I was able to save settings once again.

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