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How do I Change Email Content


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We would like to inform you that in order to add the user(s) password in the auto res ponder message you will need to modify the templates 'email_ticketautoresponderhtml' & 'email_ticketautorespondertext'. You may find these templates under :

Admin CP > Templates > Templates > Tickets

Once done you will need to rebuild the help desk cache from :

Admin CP > Diagnostics > Rebuild cache

Please note that you will need to do this on your own as we do not provide assistance in code/template modifications.

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